My currently 'ruffled feather', is in response to the trending pattern of tip jars at counter-service food operations. This is a fairly recent phenomenon, occurring within the last several years. A tip is intended as a gratuity (a show of gratitude) to be awarded based on exceptional service provided, or for a service of courtesy or convenience. A service of courtesy or convenience, for example, would be a hotel employee helping you cart your luggage to your room, or for having items delivered to your room (food, drink, personal dry cleaning service), or, a grocery store employee helping you to take your groceries to your car and unload them into your car--these are all extra courtesies and conveniences.
However, when ordering at a counter, such as with food or drink, when table service is not offered, I find it completely inappropriate to see a very large, brightly adorned, deliberately eye-catching tip jar, placed in an obvious position next to the cash register, silently screaming for more money. This incredibly impudent trespass is offensive. What extra courtesy or convenience is being provided? You walk into a business, specifically designed to provide only counter service to reduce overhead costs, in operation to provide food or drink products, hoping that you will come in and purchase their products, deliberately reducing service to lower costs and maximize profit. The employee is paid to stand at the cash register, take your order, and provide their products according to your request, in compliance with the chosen business model.
Imagine if you walked into a 7-11, asked them for some scratchers, liquor, or similar items that are kept behind the counter, and they then asked you for a tip---you would likely laugh in their face, or respond with a firm rejection. Or, if you walk into a McDonalds, order a burger and fries, and were expected or requested to provide a tip, I dare say your reaction would be similar. Or,
if you walk into a retail store, and ask for electronics that are in a
locked case--should you tip the store employee for unlocking the case? Why then, is it any different, to walk into a Starbucks or other counter food business? This tip thing really has gone too far.